Subject: | |
From: | |
Reply To: | Bob J. |
Date: | Thu, 6 Mar 2008 14:03:14 -0500 |
Content-Type: | text/plain |
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That 7933 was a sad example of HP not living up to their sales pitch.
That drive was never
stable from when it was introduced (violent retract - exploding
actuator) until they
reached their pre-mature end of life with bad head cables. I remember
Boise Division
being chastised by CEO John Young for their failure.
Bob J. -- Ideal Computer Services
http://www.icsgroup.net
donna hofmeister wrote:
>On Thu, Mar 6, 2008 at 10:36 AM, Gilles Schipper <[log in to unmask]> wrote:
>
>
>>If my memory serves me correctly, some time after the 7933 was announced and became
>>quite popular, HP had a massive "recall" in order to change faulty heads that were causing disk
>>crashes.
>>
>> This required CE's to replace the heads on any affected 7933 at the next opportunuity -
>>usually the next preventative maintenance call.
>>
>>
>
>oh yes...i remember this! bit us hard...since the army in it's
>infinite wisdom had decided to award our support contract to another
>company. neither tweedle-dum or tweedle-dee knew what to do. after
>day two of being down, with drive guts laying all over the floor....hp
>was called in (on time and materials!) and had us back up within a
>couple of hours. - d
>
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