HP3000-L Archives

March 2008, Week 1

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
"Bob J." <[log in to unmask]>
Reply To:
Bob J.
Date:
Thu, 6 Mar 2008 14:03:14 -0500
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That 7933 was a sad example of HP not living up to their sales pitch. 
That drive was never
 stable from when it was introduced (violent retract - exploding 
actuator) until they
reached their pre-mature end of life with bad head cables. I remember 
Boise Division
being chastised by CEO John Young for their failure.

Bob J. -- Ideal Computer Services
http://www.icsgroup.net


donna hofmeister wrote:

>On Thu, Mar 6, 2008 at 10:36 AM, Gilles Schipper <[log in to unmask]> wrote:
>  
>
>>If my memory serves me correctly, some time after the 7933 was announced and became
>>quite popular, HP had a massive "recall" in order to change faulty heads that were causing disk
>>crashes.
>>
>> This required CE's to replace the heads on any affected 7933 at the next opportunuity -
>>usually the next preventative maintenance call.
>>    
>>
>
>oh yes...i remember this!  bit us hard...since the army in it's
>infinite wisdom had decided to award our support contract to another
>company.  neither tweedle-dum or tweedle-dee knew what to do.  after
>day two of being down, with drive guts laying all over the floor....hp
>was called in (on time and materials!) and had us back up within a
>couple of hours.       - d
>
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