We have had an HP2564B printer since 1989 and have only had 1 service call
on it, still using same print head.  Our CE put a gas strut on the lid
gratis while here for something else, TO COSTLY TO SUPPORT - I don't think
so!!!!!!  Which DTCS did they say were going off support?

Brad - Berks County 911

> -----Original Message-----
> From: HP-3000 Systems Discussion [mailto:[log in to unmask]]On
> Behalf Of mike liszka
> Sent: Tuesday, October 13, 1998 2:56 PM
> To: [log in to unmask]
> Subject: END OF SUPPORT 2564B PRINTERS AND DTC
>
>
> I just received my new hardware support contract which indicates that my
> two HP2564B printers will not be supported after 8/1/99 and that my DTC
> will not be supported after 12/31/2000.  A call to HP indicated that they
> were too costly to support but that HP could try and support them on a
> time and materials basis - as long as they had parts. The HP
> representative also said that I should check into 3rd party repairs
> services.
>
> Question - What is an equivalent new HP print and has any one used a 3rd
> party to maintain their printers.
>
> Thank you for your opinions
>
> ******************************************************************
> ***********
> Michael Liszka
> [log in to unmask]
>