HP3000-L Archives

May 2007, Week 5

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Subject:
Re: Printer woes
From:
"Gribbin, Francis J." <[log in to unmask]>
Reply To:
Gribbin, Francis J.
Date:
Wed, 30 May 2007 14:02:18 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (120 lines) 
Hi Ernie,

172.26.x.x looks routable while 010.x.x.x is not and you're showing 2
hops.   
You may need to do some Network Address Translation between your 3000
and the printer.

Frank Gribbin
Potter Anderson & Corroon LLP
  

-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On
Behalf Of Newton, Ernie
Sent: Wednesday, May 30, 2007 1:07 PM
To: [log in to unmask]
Subject: [HP3000-L] Printer woes

Greetings,

One of our school districts decided this weekend to change their IP
addresses, (which is why we love them), and now none of their printers
work.

They all worked before this change.

Device 58 was changed from 172.26.240.229 and is now 010.239.240.229.

NPCONFIG.PUB.SYS now has the new IP address and NMMGR is configured like
this...

IP 	NETWORK ADDRESS	IP MASK		HOPS
A	 010.224.000.000	255.240.000.000	2

When I try to print to device 58, the spooling process stops and this
displays on the console...

****************************
:STARTSPOOL58
:9:27/280/Output spooler, LDEV #58:  Device does not support page level
recovery.  Any interrupted document will be entirely reprinted.
Native Mode Spooler message 9038

9:27/280/Output spooler, LDEV #58:  Started.
9:27/280/Output spooler, LDEV #58:  FDEVICECONTROL error.
Native Mode Spooler message 9547

9:27/280/Output spooler, LDEV #58:  IPC error while trying to open a
printer connection socket.  IPCCONNECT error 116:
DESTINATION UNREACHABLE.  (SOCKERR 116) Native Mode Spooler message 9585

9:27/280/Output spooler, LDEV #58:  The spooler could not complete
output of file O4904.OUT.HPSPOOL.
Native Mode Spooler message 9511

9:27/280/Output spooler, LDEV #58:  Stopped.

*****************************

A TCP dump shows no traffic from the HP3000 to any of the printer IP
addresses.  

All users are accessing the HP3000 on the same subnet, using port 1570,
with no problems.

The printer is correctly configured.

These printers are using port 9100.

We are on a 939, with 6.5 PP3.  

The other printers don't show this error, they just simply say
CONNECTING when doing a SPOOLERxx;SHOW

Any ideas will be appreciated because I am stumped...

Thanks,

Ernie































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