Lee writes:
>
> Anyone else having trouble logging in to the ESC, today?  I receive the
> following:
>
> Could Not Open URL.
>
> The URL you requested,
> /login/bin/doc.pl/screen=loginDoLogin/sid=5cd0c9740d146eba8b,
> does not exist or is not retrievable at this HP Electronic Support Center
> Web site.


I use a different URL (with a different sid (@#$%^)) but it worked for me.

Note, I also tried:

   http://us-support.external.hp.com/

and got:

> HP Electronic Support Center Busy
>
> We're sorry, all HP Electronic Support Center sites are currently busy. Please try again later.
>
> The HP Electronic Support Center sometimes experiences severe performance degradation
> during peak hours. This degradation is due to increased usage exceeding the HP Electronic
> Support Center's current capacity.
>
> To address this problem, HP has recently opened a second HP Electronic Support Center
> site for Americas/Asia-Pacific customers. Additional sites and hardware upgrades for all
> sites are also planned.
>
> In the short term, it has become necessary to limit admission to the HP Electronic Support
> Center during peak loads. These peak loads commonly occur between 6:00 AM and 1:00
> PM (Pacific Time), Monday through Friday. We recommend you access the HP Electronic
> Support Center outside of those hours.

However, I tried it a few more times, and finally got the login screen.

--
Stan Sieler                                          [log in to unmask]
                                     http://www.allegro.com/sieler.html