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March 2002, Week 4

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Subject:	LP Printer
From:	Bob Feighner <[log in to unmask]>
Reply To:	Bob Feighner <[log in to unmask]>
Date:	Mon, 25 Mar 2002 15:11:22 -0600
Content-Type:	text/plain
Parts/Attachments:	text/plain (27 lines)

It looks like one of our printers, like some of our students, did not return from spring break ready to resume normal production. One of our LP 500 printers showed a display 
ERROR: DC PROGRAM NOT VALID. 

I looked it up in the manual. It is related to flash memory. The 'required action' is to "download the DC program again. If the message occurs again, replace the flash memory".

Well, I don't have the data controller program to download 'again'. 

Do I need to call the HP tech? The regular repairman I use for printer service would not touch this problem.

Thanks, again.

Bob



Bob Feighner
Director, Computer Services
East Central University
1100 E 14th St
Ada, OK  74820-6999
PH:  580/310-5256
FAX: 580/436-4563
[log in to unmask]

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