Mark and others,

I just got off of the phone with a friend on the 'inside' of HP.  My SR
is alive and kicking, it just isn't available to the general public.
Why is this?? I don't know.  I'm a little irritated to say the least,
but I have some information to give to you.

Call and reference this number, and if the engineer cannot find it,
point them to: http://wtec.cup.hp.com/rick-bin/sr_lookup

This is an internal only site, so turn the Netscape afterburners off.
Good luck.

Kevin Newman

> -----Original Message-----
> From: Mark Bixby [SMTP:[log in to unmask]]
> Sent: Thursday, December 17, 1998 10:43 AM
> To:   [log in to unmask]
> Subject:      Re: CERR 14
>
> Newman, Kevin: writes:
> >
> > It doesn't hurt at all.  In fact, you can reference my SR#:
> 5003430165
> > which is about this exact problem.
>
> Which is of course yet another example of an SR unknown to the HP ESC
> Technical Knowledge Database.  :-(
> --
> Mark Bixby                      E-mail: [log in to unmask]
> Coast Community College Dist.   Web: http://www.cccd.edu/~markb/
> District Information Services   1370 Adams Ave, Costa Mesa, CA, USA
> 92626-5429
> Technical Support               Voice: +1 714 438-4647
> "You can tune a file system, but you can't tune a fish." - tunefs(1M)