At least you have 9 months notice. HP informed us when they posted the
support renewal contract. 1 month later the invoice arrives.
I've just gone through the process of replacing 4 disk drives that
have come of support. Interesting that these were manufactured by HP
and are 8 years old with no problems. The replacement disks however
have not been so reliable, I have replaced two disks, one lasting 2
weeks , the other 4 weeks.
After asking management for incremental spending against budget to
purchase replacement disk, management is now asking the inevitable
question , why are the new disks failing ???
I'm grateful that the disks were not the system disk. The unsupported
disks have be moved to our test box (where we don't care if they fail)
and are still running fine !!!
Regards,
Mark
______________________________ Reply Separator _________________________________
Subject: Re: End of Support Life
Author: Terry Prime <[log in to unmask]> at FLANET
Date: 30/1/99 5:19
Join the club, we are in the same boat. While the cost of replacement is
only $12,000 Australian, nobody wants to part with the money. It could be
a bit dangerous as our system disk will be out of support.
regards ... Terry
At 02:35 28/01/99 -0800, Rankin, Rich wrote:
>This is something I am working with also. We just received a copy of our
>support contract only to learn in 8 months, most of the hardware will be out
>of support. Now I have to approach the powers to be that we need to adjust
>the 2 year budget that was signed 1 month prior.
>
>Anyone want to volunteer?
>
>Rich
>
>-----Original Message-----
>From: Patrick Santucci [mailto:[log in to unmask]]
>Sent: Thursday, January 28, 1999 11:47 AM
>To: [log in to unmask]
>Subject: Re: End of Support Life
>
>
>Jeff Vance wrote:
>>
>> On Jan 25, 1:27pm, Lane Rollins wrote:
>> > Okay I give up... If I remember correctly there is a web page at HP that
>has
>> > the End of Support date for products. Does anybody have the URL?
>>
>> This may help:
>>
>> http://www.hp.com/ssg/vin/index.html
>
>Or it may not. This page only discusses software. I'm interested in
>knowing where/how I can look up end of support dates, past and future,
>for hardware. I've found some on the Y2K pages but nowhere does there
>seem to be a comprehensive "Vintage Hardware" list.
>
>This would be useful when considering the purchase of used equipment
>from TPV's, as well as planning for equipment upgrades (read: budgeting
>for next year). It could be a really big problem to suddenly get a
>support renewal contract and find out that a bunch of hard drives won't
>be supported in 9 months, but our annual budget didn't take that into
>account becasue we didn't know about it.
>
>Patrick
>--
>Patrick Santucci
>Technical Services Analyst
>KVI, a division of Seabury & Smith, Inc.
>Visit our site! http://www.kvi-ins.com
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>"Why is it that when I was young life was complex because
>I lacked experience and now that I'm experienced life is
>complex because I'm not young?" - James Trudeau
>
>
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