See:
http://www.infoworld.com/articles/op/xml/01/02/12/010212opfoster.xml
"FEW COMPANIES HAVE a better reputation for service than Hewlett-Packard,
but that reputation is being placed in jeopardy as the company looks to
compete in price-sensitive markets."
Jim Phillips Information Systems Manager
Email: [log in to unmask] Therm-O-Link, Inc.
Phone: 330-527-2124 P. O. Box 285
Fax: 330-527-2123 10513 Freedom Street
Web: http://www.tolwire.com Garrettsville, OH 44231