HP3000-L Archives

August 1996, Week 5

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
"Rudderow, Evan" <[log in to unmask]>
Reply To:
Rudderow, Evan
Date:
Wed, 28 Aug 1996 12:38:00 EDT
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Duane Percox <[log in to unmask]> wrote:
 
<snip>
 
>While I can empathize with your problem, I will take HP's position in
>this matter for the following reasons:
>
>If HP puts these products on the fos/subsys tapes then they are implicitly
>supporting them on that version of fos/subsys. Since they are dropping
>support they will not be doing any regression testing to verify the
products
>work with the new versions of mpe/ix. I don't think they have much choice.
>You will probably have to manually setup these products from release to
>release. In time they might not work as mpe is enhanced and they are not.
 
>>2.  Continue to send manuals for all licensed product on the CD.
 
>I think HP has a contractual obligation to provide either of the following:
>
>all manuals in printed form.
>all manuals in laserrom form.
>
>I would be happy to join in the effort to 'complain vociferously' if they
>
 
Ditto.
 
 -- Evan

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