Lee writes:
> This is all well and good, but why are the support contract holders with
> LaserROM subscriptions not receiving this information directly?  I've
> contacted my contract admin in Roseville about it, but I'm still waiting
> for an answer.  Some listers have noted receiving "a letter", but I've seen
> nothing in the mail since receiving my last LaserROM CD.

The letter we got came with the standard mailing label that all the
official materials related to support contracts typically have.  Thus
I would say that support contract holders *are* receiving this
information directly.  Our letter showed up a few days ago, but we're
probably pretty close to where they got sent from :-)

This is just a case where the net is getting you the information quicker
that the "official" support channel ever could (as long as it's based on
snail-mail notification anyway).

G.