Alan,

Not easily as it's a live printer and I can't move the IP address without
impacting users.

Thanks for the suggestion, though.
I might be able to try it on a weekend.

Cheers,
John

On 14 August 2012 10:33, Alan Yeo <[log in to unmask]> wrote:

> In message <CAFf_E=hbPx3__**BxRUPGZjx0ybeJPK2uEftJNuee5md6**
> [log in to unmask]<[log in to unmask]>>,
> John Dunlop <[log in to unmask]> writes
>
> Thank you for your suggestions, Tom, Gary and Ray.
>>
>> I'm trying to sort this myself before getting Minisoft involved and so far
>> have got an entry in the NPCONFIG file of
>>
>> 208 (network_address = xxx.xxx.xxx.xxx      #Canon Copier  IR 5030
>>              setup_file=Lj10000.ENV.SYS
>>              banner_header = FALSE
>>              jam_recovery = FALSE
>>              pjl_supported = FALSE
>>              snmp_enabled = FALSE
>>              banner_trailer = FALSE)
>>
>> but although I have spoolfiles directed at ldev 208 in the spooler and the
>> top one says ACTIVE,
>> I'm unable to get any prints out.
>>
>> I have tried all the usual ABORTIOs, STOPSPOOL, STARTSPOOL etc, even
>> rebooted the system without any joy.
>> I'm assured that the printer has the PCL module and it is enabled.
>>
>> So, is Minisoft the next stop or can someone see something obvious that
>> I'm
>> missing?
>>
>>
> Do you have an ordinary laser printer that you could configure with that
> IP address and try printing to. i.e. isolate the problem to either the
> HP3000 end or the Canon end
>
>
> --
> Alan Yeo
> [log in to unmask]    Just because you're paranoid
> Phone +44 1684 291710   it doesn't mean someone isn't!.
> Fax   +44 1684 291712
>

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