Are any of these files UDC files?  If so, then merely being logged in will
lock them.  The solution would be to unsetcatalog them, then log back in,
perform the back, then resetcatalog them.

-------------------------------
Gary L. Paveza, Jr.
Technical Support Specialist
All opinions are mine and not those of my employer


        -----Original Message-----
        From:   Wong, Wilson [SMTP:[log in to unmask]]
        Sent:   Wednesday, November 03, 1999 11:43 AM
        To:     [log in to unmask]
        Subject:        Help - Can't Restore Files

        Hi,

        We have a processor located remotely at one of our colleges who we
send
        installation tapes to with our home grown software that can no
longer
        restore files.  Every file that already exists on the system comes
back with
        a "File Not Restored:  Disc File In Use, Cannot Purge" error.  If
the file
        does not exist, the file will restore.  Nothing is running and no
one is
        logged on except for the operator when they try and do the restore.
I have
        an open call with the Response Center with no solution yet.  They
already
        had me run a job that turned all the store bits off which would have
been
        the obvious answer but it wasn't.  They have escalated this to
another team
        but have not found the problem yet either.  Purging each file that
we want
        to restore manually is a workaround but not too realistic.  Help!!!
We need
        to restore some files soon :).

        Thanks in advance for everyone's help.

        Wilson

        Wilson Wong
        HP3000 Systems Administrator
        Center for Information Services
        supporting Washington State's Community and Technical Colleges
        3101 Northup Way, Suite 100
        Bellevue, WA  98004
        (425) 803-9764
        [log in to unmask]