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Reply To: | Rudderow, Evan |
Date: | Mon, 5 Feb 1996 09:36:00 EST |
Content-Type: | text/plain |
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Hi all,
Has anyone out there run into this client/server gotcha? And, if so, how
did you work around it?
The background is that we have a number of systems (HP3000, HP9000, Vax) as
servers; now, if you log on to one of these systems in a session, you'll get
a nice welcome message which details the downtime schedule.. This past
Sunday some users of one of the client/server applications that's in
development came in to work on the pilot; they were unable to do so: getting
pretty wacky errors that misdirected both them and Help Desk personnel as to
the real problem.
The real problem was that the HP9000 server for that application was down:
as per the posted_on_the_welcome_screen downtime schedule.
As we move forward and deploy more C/S applications, I see the opportunity
for this problem to get worse: C/S app users, since they don't log on to the
server with a "terminal" session, never see the welcome message describing
the downtime errors. And depending upon the capabilities of the underlying
transport mechanisms, ODBC drivers, and database networking products, they
may well receive a bogus and/or deceptive message about what exactly is
wrong. It seems to me that, being that it's 1996, there ought to be *some
way* to return an informative -- and correct --message to the user apprising
him that the system is down.
Hence my question about whether anyone else has tackled this yet...
Regards.
-- Evan
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