The user limit is set in firmware, however the MPE/iX License for the user
limit is by the system serial number.  Changing the processor card would
have changed the physical user limit but the MPE/iX license for that serial
number would be for the old user limit.  As you can no longer purchase a
user license upgrade for the 9x7 system the only supported option is to
replace the system with a different system with the desired user limit.
However, when you change systems (or the CPU board) the HPSUSAN also changes
which probably means new validation codes or possible software upgrades.


=================================
Steve Cole
Outer Banks Solutions, Inc.
[log in to unmask]
www.outerbankssolutions.com
Phone: 919.231.2171  Fax: 919.231.7077
Sales:   800.558.5336
=================================
-----Original Message-----
From: Paul Edwards <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Wednesday, September 08, 1999 3:57 PM
Subject: Re: Upgrade from 32 users to 100 users


>I believe the user limit is set in firmware on the processor card. They
should
>only have to switch processor cards. It doesn't sound like the broker sent
them
>the right parts. You get what you pay for. I strongly suggest they contact
>Phoenix 3000(www.phoenix3000.com) (303) 614-8233 Sean McCloskey for the
>*authorized* reseller in their area.
>
>Greg Terterian wrote:
>[log in to unmask]
>
>> One of my customer has a series 937RX with 32 user license.  He upgraded
the
>> user license to 64 user, but the broker sent them the complete 947RX.
>> Do they have to replace the entire unit?  I guess, their question is how
can
>> they upgrade their user license, without changing the entire unit (The
new
>> unit is only the backbone - It just has the I/O card and the Memory card
in
>> it.  So the user actually has to move the disk drive and the tape drive
from
>> 937RX to 947RX.)
>> What will be the best move?
>>
>> I would like to thank you in advance for all your help.
>>
>> Thank you
>> David
>
>--
>***************************************************************
> Paul Edwards                     HP 3000 Certified Consultant
> Paul Edwards & Associates        Phone: (972) 242-6660
> 1506 Estates Way                 Fax  : (972) 446-9022
> Carrollton TX 75006              Email: [log in to unmask]
>***************************************************************