Re:
> Greg Cagle writes that in 1989, Apollo's customer base showed
> character by doing these things:
>
> "people bit the bullet, did what they had to"
>
> and went along with HP's plans to discontinue their product.
>
> What were the costs of biting, and that doing? Who lost work, spent

Greg doesn't mention the infamous quote from the high level manager
who oversaw the public introduction of the 700 series workstations:

   Customer loyalty lasts a nanosecond

*That* faulty thinking, which the 3000 community criticized even then,
is what lead to the HP 3000's downfall, IMHO.

I wish I could remember the guy's name ... I suspect he isn't even at
HP today :)
Stan Sieler                                           [log in to unmask]
www.allegro.com/sieler/wanted/index.html          www.allegro.com/sieler

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