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| From: | [log in to unmask][log in to unmask], 4 Sep 2002 17:59:18 -0400596_iso-8859-1 > While the average score for the accounting test was 32 > percent, that question on retained earnings undistributed > earnings that have not been paid out to stockholders or > transferred to a surplus account was answered correctly by > fewer than 20 percent. At the risk of stating the completely obvious, assuming that testees were presented with five choices instead of the usual four, that is still worse than the results we might expect if retained earnings had not even been discussed, and attendees chose their answer at random. [...]47_4Sep200217:59: [log in to unmask] |
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| Date: | Thu, 5 Sep 2002 12:25:13 -0400 |
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> Credit must be given to this man, both for sharing this
> wonderful story
> with the online world and for making a strong effort to sharply define
> where the real call left off and where his fantasized
> response began.
There is, however, a site, whose author does provide some "Actual Calls and
Letters to Internet Technical Support"
<http://www.shadowstorm.com/tech_support>. And not all of them are "stupid
user" jokes by those who are impressed with their own formidable genius,
although, unfortunately, some of them are. My favorites involve the
customers who manage to solve their own peculiar problems, such as
"Sometimes Customers Diagnose Their Own Problem" on
<http://www.shadowstorm.com/tech_support/volume3.htm>.
Greg Stigers
http://www.cgiusa.com
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