Gavin writes:

>People should keep in mind that even if you have not upgraded
>off of 5.5, your 3000 will not turn into a pumpkin at the
>stroke of midnight on January 1st (as we finally enter
>the new millennium).
>
>I believe that the Response Center will still take support
>calls on 5.5 and perform reasonable escalations for
>something like six months after the "end of support" date.
>So if you can't get the tapes in time, or don't want to
>spend your holidays "watching" tapes spin (remember when you
>could actually *see* the tape?), then you can relax because
>the world won't come to an end even if you wait until early
>in the new year to perform the migration.

We were the beneficiary of this reality when we maintained
a system on 4.0 beyond its stated support life. While we
didn't get any new patches/fixes we got our calls answered
and even had serious system issues handled. And I might
add professionally and without incurring any guilt over
not having upgraded.

Duane 'procrastinator' Percox
[log in to unmask]