Stan Sieler after Chris Bartram:

> > And (though I've reported it before) every time I submit a new
> > software call, it remembers my name (authorized caller) but not my
> > email address- though I've provided it multiple times.
>
> Good point...that happens to me, too!  (It has email addresses for the
> other Allegroids...just not for me.)
> I think they have special case software that recognizes Chris and me :)

This used to happen to me, too. I finally noticed when filling in my
e-mail address once -- "for this call only" -- that at the bottom of that
section it also says, "To make modifications permanent, please contact
your Support Agreement Representative listed on your HP Support
Agreement."

So I did, and now my e-mail is listed. :-)

HTH,
Patrick
--
Patrick Santucci
Technical Services Analyst
Seabury & Smith, Inc.