Hi Tracy

Check to see if TIF and TIFF are registered file types on the workstations.

Frank Gribbin


On Wed, 1 May 2002 14:15:40 -0400, Johnson, Tracy
<[log in to unmask]> wrote:

>We're currently generating E-mail forms as Tiff attachments
>from a combination of Fantasia and Fax/3000.
>
>Most recipients can view these e-Mail attachments without
>any problems.
>
>There are two recipients of these attachments that have
>spoken up who cannot view these attachments.  Both of them
>use a distinctly different e-mail client.
>
>Recipient number 1 uses ACT! by Symantec as an e-mail client.
>
>Recipient number 2 uses Goldmine by Frontrange Solutions as
>an e-mail client.
>
>What bugs me is that both these different e-mail clients are
>subsets of a "Contact Managment" system that runs under Windows.
>
>It seems that both software applications have been out there
>for some time and they would be both "smart enough" to
>understand an attachment that Windows Itself should normally
>understand.
>
>What the user experiences is instead of an attachment, they
>receive ASCII garbage in the text area.
>
>Any thoughts as to what could be causing this situation?
>
>Tracy Johnson
>MSI Schaevitz Sensors
>
>
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