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Date: | Wed, 15 Jan 1997 16:46:19 EET |
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Stan wrote:
> Hi all,
>
> I've been encountering problems using the web-based HP Support Line,
> and was wondering if anyone else has, and if anyone is interested in
> helping to push for some solutions that would cost HP little (and would,
> in fact, save them money).
>
>
> Today (Monday), I've been getting hangs, and infrequently, "service
> not available", when trying to login. (I'm continuing to try.)
>
> Wait...fresh news, 5 minutes after clicking "OK" on the login screen,
> I got "logged in", finally.
>
> Now, when I try to do a search, after about 1.5 minutes I get back:
> HP Electronic Support Center Failed
> Hewlett-Packard regrets this service is temporarily unavailable.
> Please try again later.
>
>
> What do you think?
>
>
Well, the obvious :
why not tell HP to run the service on an HP3000
to keep it AVAILABLE and RESPONSIVE (and SECURE) !!
Esko
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