HP3000-L Archives

January 1996, Week 4

HP3000-L@RAVEN.UTC.EDU

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Tue, 23 Jan 1996 14:42:52 PST
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Gavin writes:
>We called WRQ and they asked for the serial number of the copy of R1
>that we were going to upgrade.  We gave it to them and were told that
>this copy had already been upgraded once, and that AFTER ONE UPGRADE
>YOU HAVE TO BUY THE WHOLE PRODUCT AGAIN (insert a year's supply of
>exclamation points here) for something like $360, because you can't
>upgrade an upgrade.
 
>Needless to say we were a bit miffed by this and told them to take a
>hike.
 
>Has anyone else run into anything like this?  Did we just get someone
>who didn't know what they were talking about, or didn't understand
>what we were asking to do, or are they trying to get richer than
>Microsoft?
 
 Maybe all of the above??
 
 
Lee

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