Ron Burnett wrote in message <[log in to unmask]>...
>At 22:36 03/07/2000 -0400, Jim Phillips wrote:
>
>Having complained twice that all 22 of the C2490AMs were left off
>the maintenance contract renewal proposal, we were informed that
>this particular model is no longer supported.  Huh?  The last contract
>says nothing about an 'end of support date' for these devices, nor have
>we received any notification from any other source.
>
I renewed support in 12/99 for a single C2490AM (LDEV-1) installed in my
917/LX.
The contract seems to require that a boot device be included in order to be
eligible
for contract maintenance.  I dropped support for the various other drives,
since
it's cheaper to buy a spare/replacement on the open market (E'bay, etc.).
Perhaps
HP won't renew this coming December (?), although I haven't seen any notice
of
support being discontinued for anything in the box.  The 9X7s are supposed
to be
supported through 2002 (I think), but with what kind of discs ???

Winston K.