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Larry Simonsen          Phone: 801-489-2450
Flowserve Corporation   Fax: 801-491-1750
PO Box 2200             http://www.flowserve.com
Springville, UT 84663   e-mail: [log in to unmask]
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-----Original Message-----
From:   KORNBLAU_RACHAEL/HP-Cupertino_om6@omgw1
[mailto:KORNBLAU_RACHAEL/HP-Cupertino_om6@omgw1]
Sent:   None
To:     KORNBLAU_RACHAEL/HP-Cupertino_om6@omgw1;
VANCE_JEFF/HP-Cupertino_om6@omgw1
Subject:        Predictive/iX Customer Survey

     CSY is evaluating our plans for supporting Predictive/iX on our
next
     generation HP 3000 systems.

     I'd like to understand how our customers are using Predictive/iX
today
     in order to ensure we meet the requirements on future platforms.
In
     particular, I'd like to know the answers to the following:

     o Are you using Predictive/iX today?  If so, how?
Yes, identify possible hardware failures.

     o Which devices and platforms are being monitored in your
environment
       under Predictive/iX?
HP3000 CPU, memory, tape drives and disk drives.

     o Are there any features/capabilities that should be made available
in
       future Predictive/iX versions?
Current features are adequate

     o On a scale of 1-5, how much does your environment depend on
       Predictive/iX (1 means you don't use it; 5 means you can't live
       without it)?
Cannot live without it.  Without it there would be no reason to stay
with hp provides support.

     I would appreciate any feedback you can provide me.  Thanks very
much!

     - Rachael Kornblau
       [log in to unmask]