LISTSERV - HP3000-L Archives

HP3000-L Archives

April 2002, Week 1

HP3000-L@RAVEN.UTC.EDU

	LISTSERV Archives
	HP3000-L Home
	HP3000-L April 2002, Week 1

	Log In
	Register

	Subscribe or Unsubscribe

	Search Archives

Options:	Use Monospaced Font Show Text Part by Default Show All Mail Headers
Message:	[<< First] [< Prev] [Next >] [Last >>]
Topic:	[<< First] [< Prev] [Next >] [Last >>]
Author:	[<< First] [< Prev] [Next >] [Last >>]

Subject:	OT: A positive HP customer service experience
From:	David T Darnell <[log in to unmask]>
Reply To:	[log in to unmask]
Date:	Thu, 4 Apr 2002 09:21:52 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (16 lines)

Even though I am thoroughly disgusted with the Way HP has taken lately, I
feel compelled to report a recent, positive Customer Service experience.

Having bought a pair of color inkjet carts for my Officejet at the local
buyers club, and thrown out the receipt, I installed one of them and it
would only squirt yellow. I called HP printer support to see what they
might do about it.

After only about 20 minutes on the phone (toll call), the CS rep took the
initiative and sent me a replacement free of charge!

-dtd

* To join/leave the list, search archives, change list settings, *
* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *

ATOM RSS1 RSS2

RAVEN.UTC.EDU