HP3000-L Archives

March 1999, Week 4

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Paul Courry <[log in to unmask]>
Reply To:
Paul Courry <[log in to unmask]>
Date:
Wed, 24 Mar 1999 15:00:23 -0800
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To the best of my knowledge any customer nor on support has had to pay for any upgrade. No customer I have worked with has
received free software.

Paul


On Wed, 24 Mar 1999 13:26:12 +0200, Fred Metcalf wrote:

>Paul,
>Has there been no movement from HP on the statement, made at IPROF 99,
>that HP will offer a free upgrade to the Year2000-compliant version of
>MPE/iX as
>it did for its HP 9000 customers with the free upgrade to HP-UX 10.20?
>
>-----Original Message-----
>From: Paul Courry [mailto:[log in to unmask]]
>Sent: 23 March 1999 11:25
>To: [log in to unmask]
>Subject: Re: HP crackdown on resellers
>
>
>I doubt if HP is going to piss off it's customer base.
>
>Even if HP has no record of a machine, usually due to age or a series of
>owners, then the WORST HP can do is charge for 19
>months of support before putting your software back on support. How do I
>know this? Because with Y2K coming all the old
>machines, the ones whose operating systems that haven't been upgraded
>since MPE/iX 3.0, are going to HP and purchasing
>MPE/iX 5.5 patch 4; I've guided a number of companies through the
>process with HP.
>
>Paul Courry
>

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