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Date: | Mon, 14 Jan 2008 15:48:13 -0500 |
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Hello HP30000-L,
It has been several years since I last was in communication..... so hello
again
BackGround: We are outsourcing parts of our Call Center, .
In House we are running Mpe 6.5 pp3 and using Vesoft with session names
also are running Reflections 7
The Out Source company has a robotic script whcih signs on their users to
our HP MPE Machine.
The Issue is that the VeSoft request for a Session Password never gets
back to the User. Tracing shows that Port 2560 is a concern.
When the Session name hang occurs inhouse the network folks say " turn
off your workstation firewall" and the Session Password request is passed
through. This is okay inside our company firewall, But the OutSourcing
Company has made this an issue
I have spoke with VeSoft and HP Response Center but not WRQ, my
question is what are the chances for a resolution of the issue
Regards
Howard Schelin
305 376 3026
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