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June 1997, Week 2

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Jim Hawkins <[log in to unmask]>
Reply To:
Jim Hawkins <[log in to unmask]>
Date:
Mon, 9 Jun 1997 17:37:11 -0700
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Dana Collins wrote:
>      HP has told one of my customers that the C2474S 1.3Gb SCSI drive in a
>      tower is not supported on the 950 running 5.0.  They say that this is
>      not a hardware issue, it's that they are not supported under the OS.
>      Anybody have similar experiences or are running this configuration and
>      is supported?
>

Dana,

This is from an internal support document:

 Note that the support of SCSI Disk on CIO Systems does NOT extend to
all Disk
 models.  The current line of SCSI disks, C2461/62/73/74 ("Coyote III"),
will
 NOT be supported on CIO systems via the CIO SCSI I/O card (P/N
27251A).  This
 is due to technical problems uncovered during our certification
testing.  (CIO
 systems are the S925, S935, S949, S950, S955, S960 and S980/x00.)

The issue is NOT with 5.0, 5.5 or any specific version of the OS. I
believe that the reason was/is firmware compatibility issues with the
CIO SCSI card (based upon the fact that they are supported on NIO
SCSI).  These decisions were made 4+ years ago (around 3.0 days?) so the
specifics are a little vague in my mind...

Bottom line:  Don't use these drives on a 950.

Your HP RCE should be easily able to find the above via KDB; sales reps
might have a bit harder time...

Regards,

Jim Hawkins
My opinions/mistakes not my employeer's.

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