HP3000-L Archives

July 2011, Week 2

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Subject:
From:
Mark Landin <[log in to unmask]>
Reply To:
Mark Landin <[log in to unmask]>
Date:
Thu, 14 Jul 2011 21:40:56 -0500
Content-Type:
text/plain
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90 percent of all SCSI devide problems are related to termination or device ID.

90 percent of network problems are related to name resolution or routing.

On 7/14/11, Jack Connor <[log in to unmask]> wrote:
> Good thought, Craig!... has to be a working terminator on the external SE
> scsi port.
>
>
> From: Craig Lalley [mailto:[log in to unmask]]
> Sent: Thursday, July 14, 2011 6:38 PM
> To: Jack Connor; [log in to unmask]
> Subject: Re: HP3000/918LX DR tales of woe
>
> When in doubt check/replace the terminator.
>
> IMHO,
>
> -Craig
>
>
> ________________________________
> From: Jack Connor <[log in to unmask]>
> To: [log in to unmask]
> Sent: Thursday, July 14, 2011 3:10 PM
> Subject: Re: HP3000/918LX DR tales of woe
>
> I would check the MFIO card, James; you can swap it with your other box.
>
> When you boot the box, do you see what I assume is LDEV 7 in a SHOWDEV?
>
> It may be worthwhile to check the scsi address (normally 0 on the tape),
> although one would think it would pick up on that on bootup.
>
> Fwiw...
> jack
>
> -----Original Message-----
> From: HP-3000 Systems Discussion
> [mailto:[log in to unmask]<mailto:[log in to unmask]>] On Behalf Of
> James B. Byrne
> Sent: Thursday, July 14, 2011 4:21 PM
> To: [log in to unmask]<mailto:[log in to unmask]>
> Subject: [HP3000-L] HP3000/918LX DR tales of woe
>
> I wish to publicly thank Mr. Craig Lalley who went to extraordinary
> lengths to assist us on Tuesday evening and Wednesday.  Thank you
> sir.  I owe you several beer, if not something much stronger.
>
> In addition, I am grateful for, and humbled by, the generosity
> displayed to me by many on this list in the past 48 hours.  To all
> of you a very heart-felt thanks.
>
> Just so you realize how bad this could have been for us I ask your
> indulgence to entertain an after action report.
>
> The HP3000/918LX main system board failure occurred at approximately
> 07:40 local time.  At that moment the nightly backups to tape were
> over 90% complete, but not finished.  The store-to-disk backup had
> completed at about 04:45 but the ftp job to move those files to our
> off site  was still running.  So both current external backups were
> corrupted and the store-to-disc originals were on an internal drive
> in the downed system.
>
> That was unfortunate but we had the previous days backups, which
> happened to be the full weekend SYSDUMP, and we have a warm spare
> 918 off site accessible over the Iternet via ssh.  So after a reload
> at the DR site we would have had to recreate an entire days
> processing in addition to our current work.  Not good but at least
> doable.
>
> However, sometime after the failure on Tuesday, our off-site DR
> server also failed.  Recycling the power on the DR system did not
> clear the problem.  So I had both the primary and the DR systems
> down at approximately the same time.
>
> We recovered the main system around 11:00 on Tuesday and immediately
> ran into the Cognos licensing issue with PH839C.  Fortunately, we
> keep 729C8 installed on both systems and we automatically rebuild
> our object files from source several times a year against both
> versions. This means that moving our application ( 1000+ Quiz
> reports, QTP runs and Quick screens) between 729C8 and 839C versions
> of Powerhouse is trivial.
>
> Therefore we reverted to PH729C8, which has no cpu licence
> limitation; rebuilt the software from source to ensure the most
> current versions were in use; and then enabled access to the HP3000.
> Our business application was available for our users after about
> 13:00 on Tuesday afternoon, with the exception of anything that
> depended upon the SYSDATE function as we quickly discovered.
> However, we were able to work around that limitation on an ad hoc
> basis until close of business on Tuesday.
>
> In total we lost approximately four hours of up-time, two of which
> were solely due to Cognos licensing restrictions.
>
> During Tuesday evening, through the kind courtesy of Mr. Lalley, the
> HPSUSAN number on the new CPU was changed to the old number and I
> was able to reconfigure the system to again use PH839C. After
> spending Wednesday tidying up loose ends from the previous day's
> difficulties the next thing required was a visit to the DR site and
> find out what was wrong there.
>
> When I arrived at the DR site on Thursday morning I observed that
> the attention light on the DR 918 was lit up and that both the front
> panel lights on the DDS3 were lit.  Power cycling the 918 did not
> change this, the same lights came back on as soon as power was
> restored.
>
> While the DR system remained powered up I pressed the eject button
> on the DDS3 for the extended period required to reset it.  After a
> time both the lights on the DDS went out.  Power cycling the 918
> then resulted in a successful boot.  However, subsequently inserting
> a blank tape into the DDS3 drive after the reboot resulted in the
> same outcome, a non-responsive 918 with both DDS panel lights lit
> and the attention light on the 918 lit.  After another reset of the
> DDS and a power cycle reboot the DR system was back online.
>
> So, I now have a DR system that is up and responsive, but whose tape
> drive load bay is essentially a kill switch.  I have spares of
> course and so tomorrow I will be replacing that DDS3 unit.
>
> However, I have never encountered, or even heard of, this sort of
> behaviour on an HP3000.  Does anyone have any idea of what might be
> wrong with that tape unit?
>
> --
> ***          E-Mail is NOT a SECURE channel          ***
> James B. Byrne
> mailto:[log in to unmask]<mailto:[log in to unmask]>
> Harte & Lyne Limited          http://www.harte-lyne.ca
> 9 Brockley Drive              vox: +1 905 561 1241
> Hamilton, Ontario            fax: +1 905 561 0757
> Canada  L8E 3C3
>
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>
> ________________________________
> Be sure to ask us about short term and long term rentals on servers,
> workstations, storage and more!
>
> CONFIDENTIALITY NOTICE: This communication with its contents may contain
> confidential information. It is solely for the use of the intended
> recipient(s). Unauthorized interception, review, use or disclosure is
> prohibited and may violate applicable laws including the Electronic
> Communications Privacy Act. If you are not the intended recipient, please
> contact the sender and destroy all copies of the communication.
>
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--
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"He's old enough to know what's right and young enough not to choose
it. He's strong enough to win the world and weak enough to lose it." -
Neal Peart

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