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Date: | Fri, 29 Jan 1999 10:59:57 -0800 |
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It's probably only a matter of time before this applies to MPE too.
- Mark
HP Electronic Support Center writes:
> From [log in to unmask] Fri Jan 29 05:41:13 1999
> Date: Fri, 29 Jan 1999 08:39:35 -0500
> Message-Id: <[log in to unmask]>
> Subject: HP Software Update Manager Announcement (SUM)
> From: [log in to unmask] (HP Electronic Support Center)
> Reply-To: [log in to unmask]
> Errors-To: [log in to unmask]
...deletia...
> --------------------------------------
> Changes to the Software Update Manager
> --------------------------------------
>
> 29 Jan 1999
>
> Process Change in August
>
> Document Delivery Strategy Changing
>
> Paper documentation will no longer be available as a standard
> HP-UX support deliverable as of August 1, 1999, for any new or
> newly renewed contract. The standard documentation delivery to
> our HP-UX customers will be CD. MPE/iX customers will still have
> the paper option available through support contracts.
>
> Although paper documentation will no longer be a standard option,
> customers will be able to order and receive hardcopy manuals for
> a separate additional charge, via a separate order, for example,
> via telephone, fax or the Web. Further details about this change
> will be announced in the Spring.
>
> Benefits to You:
>
> - Today you pay more for choosing the paper option for
> documentation. By removing the paper option, the default
> delivery--which will be documentation on CD--will cost
> less than the paper option. Additionally, current
> documentation is available for viewing on support's
> Web site for free.
>
> - You have voiced concerns in the past about receiving too
> much paper, too often from HP. Its physical bulk creates
> receiving and storage problems. This new option will
> reduce the amount of paper you receive, while still
> allowing paper documentation to be ordered separately.
>
> Summary
>
> - As an HP support customer, you can receive all of your
> manuals via CD media that is at a lower price than hardcopy
> documentation. (This is available today via current CD
> option.)
>
> - Current UNIX(1) manuals are available on the Web for free
> at http://docs.hp.com. Hardcopy manuals will be available
> through phone, fax and print from Web services. There will
> be more information on these services in Spring 1999.
>
> - HP-UX O/S installation manuals will still be available in
> hardcopy with the delivery of your software.
>
>
>
> (1) UNIX is a registered trademark in the United States and
> other countries licensed exclusively through
--
Mark Bixby E-mail: [log in to unmask]
Coast Community College Dist. Web: http://www.cccd.edu/~markb/
District Information Services 1370 Adams Ave, Costa Mesa, CA, USA 92626-5429
Technical Support Voice: +1 714 438-4647
"You can tune a file system, but you can't tune a fish." - tunefs(1M)
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