Is this a network printer, in which case can you ping it?

If a DTC printer, have you reset the port or DTC?

> -----Original Message-----
> From: Barry Durand [mailto:[log in to unmask]]
> Sent: Wednesday, June 05, 2002 2:22 PM
> To: [log in to unmask]
> Subject: [HP3000-L] Spooler and *STOP
>
>
> We have a customer who has a printer that when
> they do a SPOOLER 123;SHOW the status is *STOP.
> I know this means STOP PENDING.   We have tried
> various SPOOLER commands and also SHUTQ, OPENQ
> and a few other things.   When he tries to
> STOP the spooler it says that it is already stopped.
> When he tries to start the spooler, it says "start not
> performed".   He has tried doing an ABORTIO on this
> device and it never returns "No I/O to abort" but it
> also does not seem to have any affect.   Short of
> rebooting does anyone have any ideas?
>
> Thanks,
>
> Barry
>   ------------------------------------------
> Barry Durand           [log in to unmask]
> Allegro Consultants    408.252.2330
> http://www.allegro.com/people/durand/index.html
> Opinions are mine, not my employer's
> ------------------------------------------
>
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