Beechglen is a good service, as are the others as well.
We have an IBM risc box as well as an hp3000.
We had a hard drive problems with the IBM, and a new CE came out and
replaced it. Within a week we had a similar problem with the 3000, and
guess what? The same CE came on site, and this time steed of having an IBM
name tag, he had an HP name tag... go figure....
It seems in our area, a company called Decision one was supporting both the
HP and IBM clients...
On the software support, just watch out for the updates and patches to the
OS. On hardware, the company you are going with should keep enough old
systems components on hand - or have access to them (we are a 987/200 with
dreams of going to an N-class).
We use Wellington Technologies for hardware (800) 935-5832, and company
called Lighthouse Computer Services (419) 929-0999 for OS.
hth...
Mike Church, BS, CIS
Technical Support Manager
Information Technology
Our Lady of Bellefonte Hospital
P.O. Box 789
Ashland, Kentucky 41105-0789
-----------------------------------
Phone: (606)833-3727
Pager: (606)833-0965
Cell: (606)571-3695
Fax: (606)833-3342
-----------------------------------
Intranet: http://Olbh01iis/intranet/index.html
Primary e-mail : [<mailto:[log in to unmask]>]
Alternate e-mail : [<mailto:[log in to unmask]>]
-----------------------------------
My page : <http://mike_church.tripod.com/>
Our Lady of Bellefonte : <http://www.olbh.com/>
-----------------------------------
Daily Quote: What would life be if we had no courage to attempt anything? -
Vincent Van Gogh
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-----Original Message-----
From: Cynthia Fowler [mailto:[log in to unmask]]
Sent: Thursday, December 26, 2002 2:30 PM
To: [log in to unmask]
Subject: [HP3000-L] References please!
We are interested in hearing from shops that have third party support for
their HP3000, hardware and/or software. We are considering replacing our HP
Support Contracts with one of several companies and would like to know your
experience with them, good or bad. The companies are: Amtek, Beechglen,
BlueLine Services, and Pivital Solutions. We are located in the Metropolitan
Kansas City area.
Please respond off-list. Thanks in advance,
Cynthia Bridges-Fowler
HP3000 System Administrator
North American Salt Company
a division of Compass Minerals Group
[log in to unmask]
http://www.compassminerals.com/
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