Sean writes:

>I had placed a call and submitted an e-mail to Orbit support, but the
>individual that was to handle the call was not in yet  and I didn't know how
>long it would take to get a response from your online support. Furthermore,
>since I wasn't sure that the problem was with the Orbit product, I thought I
>would tap into the vast experience of the HP3000-l. I was concerned that we
>might have some disk corruption and didn't want to take any chances.

>Your technical support team did get back very quickly and advised that they
>have an updated version that they think will cure this problem. I apologize
>if it appeared that I did not have confidence in your support team.

As I said in my original note, no disrespect was intended. I saw a question
to a problem that had been resolved and was wondering if you were not getting
the appropriate answers.

Since I was also chastised privately from another quarter for not including
a <plug> alert because it appeared to that party that I was plugging ORBiT
support, I'm doing so now:

<plug>

ORBiT does provide 7x24 support capabilities. If there is a problem with
the product that is critical, please don't hesitate to use the service
of our fine tech support team and request that your call be expedited.

</plug>