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Date: | Wed, 5 Jun 2002 16:32:03 -0500 |
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Gibson Nichols wrote:
> Just had to have a disk drive replaced. The HP CE who came out
> didn't know how to do a VOLUTIL. He kept referring to the process
> with terms that made me think he was a Unix person.
>
> So, is this a case where HP MPE support has degraded or is it
> normal for a HP CE to not know how to do the VOLUTL when
> replacing a disk. He had to call someone at HP for help.
Gibson Nichols,
Unfortunately you are not the only one experiencing the degredation
of HP CE knowledge of MPE/iX. Last week I heard a HP employee of HP
Belgium complaning about it. He saw a tendency of MPE engineer
leaving.
Maybe it is time for us that have knowledge of MPE/iX to become last
resorts of MPE/iX support and let HP pay our employers for our
service.
--
Vriendelijk groeten, / Kind regrads, / Freundliche gruesse, / Salute,
Jan Gerrit Kootstra
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