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Date: | Thu, 7 Oct 1999 16:10:59 -0400 |
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John Dunlop wrote:
>
> Götz Neumann replied :
>
> >Wow,
>
> >this thread has produced more than what could be answered with a single
> >posting, and much of it will only be answered at a later point in time,
> >I just picked the last post (on our newsserver) as the anchor for a very
> >preliminary form of response here.
> [Snip]
> >Sorry, while I wholeheartedly agree with the fundamentals of this statement,
> >I do not like the notion that we are disresponsive.
> [Snip]
>
> Well, Wirt and others, it only goes to show that people at HP *are*
> listening to this list. What a wonderful resource it is. Thank you, Götz
> Neumann.
>
I agree that HP listens, but I have to say that the basic spooler
problem
should have been fixed when HP came out with the new laaser printers.
It is the mark of a good company that they respond to customer needs
and complaints. It is the mark of a great and more successful company
that they anticipate these needs.
Regards,
Nick D.
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