Hi Ginny,
I can only think of to things.
1) What version of windows are you using? If you are using and older
version, you might need to reinstall your drivers.
2) Could it be possible that you have selected a font that is not supported
by that printer? You might be using a font that the printer doesn't
understand and is automatically trying to change the font. It is a fairly
old printer for today's standards.
I hope this helps,
Garo K. Akcelik
Host Systems & Online Support
Northrop Grumman Federal Credit Union
-----Original Message-----
From: Ginny [mailto:[log in to unmask]]
Sent: Thursday, October 25, 2001 4:46 PM
To: [log in to unmask]
Subject: [HP3000-L] Need URGENT HELP PLEASE with HP 4P printer!
I am desperate, please help.
I recently brought my printer back home (I had been using it at work).
I tried to print something for the first time today, (labels) and
they came out very light - sort of as if I had chosen "outline" from
the "Font" menu on Word. I figured that my cartridge was empty, so I
purchased another one. I put it in, and tried to print the same
document, with identical results. I have gone into "Properties" under
the printer, and changed the settings from the middle, to "Dark" with
no change. (I've had this printer since '95, and have never had this
problem before. Prior to my taking it to work, it did not get all
that much use, and before I brought it home from work, it was working
just fine).
I have printed other test pages, random e-mails and old Word documents
with the same results. My HP manual is of no help. I'm absolutely
sick that I just shelled out almost $100 for a new cartridge, that I
cannot return now. (I am on temporary medical disability leave from
my job, and have very limited income this month).
Can anyone out there take pity upon me and suggest what MIGHT be the
problem?
I'm losing my mind!
Thanks so much in advance.
Please reply to my e-mail in addition to replying to the group.
Thanks.
-Ginny
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