Michael Dobies asks:
> Everything
> was working fine. They have since upgraded the software to 32-bit Win95
> version
> to be y2k compliant. Since then, it no longer works with my check file.
> They claim
> it has null characters which it can not process. I have not done any
> upgrading to
> ManMan since this has been implemented. (The originial 16 & 32 bit app)
> Who is responsible to fix this, my company or theirs?
If everything was working, and had been working for a substantial period of
time, and everyone had agreed that the process was working well -- and then
they changed some process internal to them alone -- then the answer is (or at
least should be) the same as it would be for any similar business
relationship: it is clearly their responsibility to make their processes work
as they always have in the past if they want to continue their business
relationship with you.
Wirt Atmar