Tracy Pierce wrote:

> The survey breaks after 8 pages of often meaningless questions, such as
> "Which is better, e3000 or Windows NT?".

>>donna followed with:
>>yeah...there's alot of stupid, meaningless questions *but* if hp's
actually listening -- then fill out the survey!      (imo :-)        - d

I agree with Tracy and donna's assessment. First we have to get them into
the habit of asking. Next we have to get them in the habit of listening to
the answers. Lastly we can start to steer the questions in the direction
that will bring us the answers we would like.

Joseph Rosenblatt