Check the viability of the signal....could be cabling that's going bad too.
----- Original Message -----
From: "Bill Harris" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, June 20, 2002 7:56 AM
Subject: [HP3000-L] Spooling Problem


> Can anyone help with this?
>
> Mid day yesterday, one of our printer ports (serial connection) dropped
> spooling.  A Zebra label printer is attached to this port and prints
> Shipping Labels.  We are running on an A500-140-100 with MPE 7.0.  The
> console message received is (abbreviated):
>
> FDEVICECONTROL error (Native Mode Spooler message 9547)
> Device is off-line (Printer Storage Manager message 23)
> Low Level I/O message 204
>
> I can reset the port and start spooling and only one label will print
> out.  It then drops spooling.
>
> We have replaced the printer - same thing.  We have moved the printer to
> a different port - same thing.  To my knowledge, nothing in our
> environment has changed.
>
> Any help would be appreciated.
>
> Bill Harris
>
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