Item Subject: cc:Mail Text
FWIW, there's a column on InfoWorld by Bob Lewis that's geared towards the
whole techie/management interaction. You (and I) may not always agree with
him, but he has some interesting ideas.

The column is updated every Monday, and can be found (with a link to past
columns) at

   <http://www.infoworld.com/cgi-bin/displayNew.pl?/lewis/lewis.htm>

--Glenn Cole
  Software al dente, Inc.
  [log in to unmask]