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Nicholas Saner wrote:
>
> I had the same problem with spool files printing over and over again on a
> network printer.  The printer is an HP8100N with a model J3113A JetDirect
> card (this an EIO-slot card, not an MIO-card, if that matters).  At the
> time, I had the value 'pjl_supported' set to TRUE in my NPCONFIG.PUB.SYS
> file.  I may also have had 'jam-recovery' set to FALSE.  I now have
> 'pjl_supported' set to FALSE and 'jam-recovery' set to TRUE and have not had
> any further problems.  I did not take the time to determine which of these
> two settings was causing my problem, nor did I check to see if these are the
> recommended values for this model JetDirect card; they work, and that is
> good enough for now.
>

You appear to be hitting a problem reported in SR 8606126552,
which has been addressed through patch MPELX39, which is available
as a BetaTest patch from your HPRC for MPE/iX releases 5.5, 6.0 and 6.5.

Setting PJL_SUPPORTED=FALSE is a workaround, albeit not a good
one, as you loose the page level recovery functionality.

I am appending the patch text, the SR should be visible in ITRC.


hoping this helps,

Goetz Neumann,
HP Worldwide Technology Expert Center (aka WTEC) for MPE/iX.

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External Symptoms, Cause, Fix Description
=========================================

The network spooler (OUTSPTJ) repeatedly prints the same spoolfile
after reaching the last page restarting from the beginning, when
PJL_SUPPORTED=TRUE in NPCONFIG.PUB.SYS on certain LaserJet printers,
OR it repeatedly prints the banner page if HEADON is set for this
printer's LDEV.

Newer HP LaserJet printer hold a new PJL feature called JOBID.

By factory default the JOBID feature is turned off, but there is
(yet unidentified) non-HP3000 spooler software that may change the
JOBID default and turn it on permanently in the printer.

This causes a change in the PJL responses of the printer to the MPE
spooler, and the spooler is not handling the new PJL syntax well;
instead it incorrectly 'maps' this error to a powerfail error, and
therefore reprints the spoolfile (or the banner) from the beginning
ad infinitum.

We have identified the following Laser Printer Models to
be potentially affected, since they support the JOBID feature:

LJ 5, 5M, 5si.
LJ 4000, 8000, 8100
Color LJ 4500, 8500


The fix will be to handle the new PJL syntax correctly.


Customer Environment Changes
============================

Customer who previously worked around by setting their NPCONFIG
entry to PJL_SUPPORTED=FALSE should be changing this back to =TRUE.