HP3000-L Archives

March 2008, Week 3

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Jim Rogers <[log in to unmask]>
Reply To:
Jim Rogers <[log in to unmask]>
Date:
Fri, 21 Mar 2008 14:07:19 -0400
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Wow.    Just read "What you own is not what you purchased", "What HP has 
to say for itself" and "Houston Echos community's streaks" from the 3000 
newswire about some of the information from HP at the GHRUG show.   Wish I 
could have went, but was at the same time as the kids Spring Break.

If I'm reading correctly, HP first of all is making sure we all know we don't own 
MPE, not going to own MPE, not going to pass on MPE to anyone else, and oh, 
by the way, move to a different system of ours we may do the same thing to 
you on.

Then to add insult to injury, keep paying your support contracts, but you 
aren't going to get anything back from it tangible, including any outlook to 
pass on support or code to a 3rd party that they had previously promised.  
(Sounds like the 5 year plan Carly promised...amazing how history repeats 
itself)

Being a previous HP employee, and remembering the TWO DAY customer 
satisfaction training we had to go through, (heard it's down to 2 hours now), 
all I can say is, "Wow".

Guess HP's trend is to make all HP Products like thier ink cartridges.   You have 
to keep buying it as it evaporates, even if you don't use it.   You are leasing 
the ink, not really buying it.  Don't use it, you lose it.  And don't even consider 
running or developing some new fangled RISC emulator.   Have to run MPE on 
official HP equipment.    Had some Laser color cartridges do the same thing, 
black went empty, within 2 days the 3 other colors were telling me they were 
empty, went to refill them, and had 30% of the toner still in them...but the 
chips all registered empty. 

Vendor and Customer loyalty are officially dead.

Bill and Dave would be ashamed IMHO.

Good Luck OpenMPE, hard to negotiate with that kind of vendor attitude.

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