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Date: | Fri, 7 Aug 1998 18:29:06 -0700 |
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Yes, I think that you are 100% correct in that the problem seems to be a
miscommunication between the printers and the JetDirect cards.
The actual message I get is:
OUTPUT SPOOLER, LDEV 401: DEVICE HAS REPORTED A POWER
FAILURE OR OTHER INTERRUPTION WHILE OUTPUTTING THE HEADER FOR SPOOLER
ID# O44086 THE SPOOLER WILL REPRINT THE HEADER
NATIVE SPOOLER MESSAGE 9029
The PCL Configuration is:
HP JETDIRECT J3263A
FIRMWARE H.06.00
PORT SELECT RJ45
PORT CONFIG 10BASE-T HALF
AUTO NEGOTIATION ON
IPX/SPX DISABLED
DLC/LLC READY
TCP/IP READY
IDLE TIMEOUT (SEC) 90
APPLETALK DISABLED
The system information is:
RELEASE: C.55.00 MPE/iX HP31900 C.05.08 USER VERSION:
C.55.00
To the best of my knowledge there is no secondary programs on the
system.
I will be glad to give you any other information! Let me know!
Thank you,
Dwayne Stewart
-----Original Message-----
From: Newman, Kevin: [mailto:[log in to unmask]]
Sent: Friday, August 07, 1998 8:23 AM
To: 'Dwayne Stewart'
Subject: RE: Printer Problems
It seems like there is a little bit of miscommunication
between your
impact printers and the JetDirect cards. I would
double-check the
connection, and settings for both, just to make sure.
Some printers
also have "robust" settings for communications on them.
If this one
does, use it.
In order to get into any more details, you would need to
explain EXACTLY
what the setup is like. Are you using a third party
printing solution?
HP's network printing? Configurations for the ldev,
JetDirect, and
printer, etc.
Also, does it start printing from the beginning each
time, or does it
just give you the messages about the header?
Kevin Newman
> -----Original Message-----
> From: Dwayne Stewart [SMTP:[log in to unmask]]
> Sent: Thursday, August 06, 1998 4:31 PM
> To: [log in to unmask]
> Subject: Printer Problems
>
> I am running an HP3000 MPE/iX. We purchased HP LPQ800
and HP LPQ1400
> high speed impact printers. The printers are hooked
up as network
> printers using HP JetDirect 300X. Every time I print
to these
> printers
> I get messages stating that the system has detected a
power outage or
> other failure and will attempt to reprint the header.
Sometimes this
> will happen 2-3 times prior to finally printing. Any
Ideas???????
>
> Thanks,
>
> Dwayne Stewart
> EdCC
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