On the side I am an ISP. The fact that you have users thousands of miles
away trying to get into your system is, I wouldn't hesitate to guess the
problem. As they say in the Golf World, too much green between the ball and
the cup, meaning too much phone lines to go through. It could be almost
anything, the easiest thing to do would be to slow down the connection and
see if that clears up the garbage.
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Original Text
From briankidd <[log in to unmask]>, on 8/26/97 6:52 PM:
We have an HP3000 with a DTC, 4 various modems, and the support modem.
Some of our remote users complain of getting garbage on their screens,
not connecting at various times, and no login prompt.

We had Bell Phone company come out and test the lines with 2 scopes.
They say our lines are fine.  We can use a modem locally, and login
fine, but users thousands of miles away have problems with garbage on
their screen.

Has anyone had communications problems?

Does anyone have any modem register settings that they know will work
with a 3000?  HP doesn't support anything over 9.6K & we are using 28.8
modems.

any suggestions for us?

Regards, Brian