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Reply To: | HOFMEISTER,JAMES (HP-USA,ex1) |
Date: | Mon, 22 Apr 2002 08:06:10 -0400 |
Content-Type: | text/plain |
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hello et all @ 3000-l,
RE: SA700 & Netcontrol Stop
Just a fyi:
I am working on a SA700 caused by an sockets application performing a
"gethostbyname" after a network shutdown was in progress. The
":netcontrol stop" told NETCP.net.sys to shutdown all system network
process and delete the network data structures, but a timing window
exist where the procedures called from "gethostbyname" tried to read
a data structure which NETCP "just" deleted. HP is working to fix
this problem, but...
The moral to this story is to avoid this problem and problems in
general, HP Recommends as Standard Operating Procedure:
1) Shutdown all socket programs
2) Shutdown all network socket utilities like network spoolers or
network data shadowing
3) Shutdown/Abortjob all Telnet and VT sessions as well as DSCOPY
FTP, etc.
4) Stop the ARPA Services ":Abortjob JINETD" and the NS Services
":NSCONTROL STOP"
5) Netcontrol Stop.
Following this procedure will avoid the aforementioned SA700 and other
problems in general.
Regards,
James Hofmeister
Hewlett Packard
Worldwide Technology Network Expert Center
P.S. My Ideals are my own, not necessarily my employers.
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