Andreas,
I am curious what version of Maestro you are on? I have experienced not
problems using SETSYM.
The problems you mention with LCAL & ADTE, Tivoli is aware of the problems &
can give you a work around. At the moment, I do not recall exactly what I
what I needed to change, but it was Tivoli support that told me of the
problems.
I too have been on the receiving end of Tivoli support. Placing Tech Support
calls have become a nightmare. Finally, I have resorted to using their Web
page to log Tech Support calls. I fine this to be much more efficient & more
direct since you can write in detail the exact problem. The only thing I
fine interesting, is the fact that neither MPE-ix OS nor any of the
RoadRunner & DCM Pak (Maestro, Spoolmate, Tapes) products listed on their
Web Page. Once you make contact with a Tech Support, I generally find the
support to be good.
Deborah Lutz
NYLCare Health Plans
> ----------
> From: Andreas Schmidt[SMTP:[log in to unmask]]
> Sent: Tuesday, January 05, 1999 5:08 AM
> To: [log in to unmask]
> Subject: MAESTRO Problems
>
> Hi MAESTRO users,
>
> we encountered in between the following three problems:
> (excerpt of an eMail sent to some names we know, not getting competent
> persons on three different phone numbers we got one by one ... I skipped
> the words where I described this but you may imagine how pleased we're by
> this kind of support ...)
>
> I'm interested in all comments on this but especially in all help somebody
> could give ...
>
> Best regards, and a happy New Year, Andreas Schmidt, CSC, Germany
>
> (1) In CONMAN, the SETSYM does not longer work correctly. The recent past
> days are no longer accessible via SETSYM 1, SETSYM 2 and so on but only by
> SETSYM 30, SETSYM 29, and so on. The LISTSYM looks like:
>
> $listsym
> Schedule Actual Start Log Run Log
> Date Date Time Date Num Size Num Filename
> -------------------------------------------------------------------
> 12/30/98 12/30/98 00:36 12/31/98 1036 243 1 M9365181
> 12/29/98 12/29/98 00:33 12/30/98 1035 232 2 M9364181
> 12/28/98 12/26/98 00:25 12/29/98 1034 290 3 M9363181
> 12/27/98 12/27/98 06:02 12/28/98 1033 163 4 M9362181
> <some more lines skipped>
> 12/07/98 12/05/98 00:28 12/08/98 1013 241 24 M9342181
> 12/06/98 12/06/98 06:02 12/07/98 1012 199 25 M9341181
> 12/05/98 12/05/98 06:03 12/06/98 1011 203 26 M9340181
> 01/04/99 01/02/99 00:25 01/05/90 1041 278 27 M1005184
> 01/03/99 01/03/99 06:02 01/04/90 1040 227 28 M1004181
> 01/02/99 01/02/99 06:03 01/03/90 1039 237 29 M1003181
> 01/01/99 01/01/99 00:20 01/02/90 1038 265 30 M1002181
> 12/31/98 12/31/98 01:44 01/01/90 1037 244 31 M1001181
>
> So, to access the 31 of Dec 1998, you must say SETSYM 31,
> to access the 01 of Jan 1999, you must say SETSYM 30 ...
> BUT that is a bug related to some date calculations!
>
> I would say that MAESTRO is neither Y2K complaint nor Y1999 complaint !!!!
> And that's very very poor!
>
>
> (2) The LCAL functionality does not work for Y2000:
> Invoking in ARRANGER the LCAL screen for an existing calendar, I get the
> following error:
> 01/05 10:36 Must be within this century (MAERR VF)
> Workaround here: I must manually overwrite the Window Field by 09/01/98
> (also 10/01/98 does not work
> allthough we have lines for 14 months). That means that I cannot add dates
> for Nov 1999 and Dec 1999
> using this screen.
> Curious like I am, I tested ADTE, and strange enough: I can add 11/01/99,
> 12/01/99, and 01/01/00, and also
> 02/28/00 but not 02/29/00. But using ICAL, the 00 dates are top of the
> list, and using TimeMaschine to set
> the date to 02/28/00, the schedule depending on the 00 date is not
> selected
> ...
>
>
> (3) Reported in the past by Thomas Siebel: SCHEDULR program does not work
> for dates in Y2K using the
> input method:
> Schedule Date (MM/DD/YY)? 02/28/00
> This is an invalid date
> Schedule Date (MM/DD/YY)?
> We never got a solution !!!
>
|
