In article <[log in to unmask]>,
[log in to unmask] says...
>
>     I had 2 printers.  One was a 2564B impact and the other was a
LPQ800
>     which is also an impact printer.  These babies were wonderful!
They
>     printed nearly 24 hours a day for 4 out of the 5 days of the week.
>     They are true workhorses.
>
>     We were thinking (myself included) that we need to move to laser.
 We
>     discovered the paper would be cheaper (regular paper verses
two-part
>     carbonless) so we thought we would save money.  HA!
>
>     The HP5000 C30D printer has cost us more in consumables and
headaches
>     than I can account for.  We do print just over 100,000 pages per
month
>     which I will admit is plenty but the C30D printer is rated at
twice
>     that amount.  We are also having problems with weird squeaks and
it
>     just being a very temperamental printer.  Our CE has been out here
>     more for that printer than any other device we have (main charger,
>     paper sensors, power supply).
>
>     Today for example, I had to change the developer (which we changed
>     less than one year ago) and I could not help but spill toner all
over
>     the place.  I wasted almost a whole cartridge of toner.
>
>     This printer is about ready to drive me crazy.  I would offer up a
>     sacrificial lamb if I thought it would help (just joking!).  Is
anyone
>     else having as much difficulty?  Does anyone have any hints?
From
>     what I hear the C40D was worse.   I pity those who had that
headache.
>
>     BTW, before people offer, I have moved to Kenteck consumables
which
>     have worked fairly well but for a much cheaper price.  Also,
>     unfortunately, we are not in the market for a new printer right
now.
>
>     Thanks to everyone for letting me vent and for any ideas anyone
may
>     have.
>
>    ---------------------------------------------------------------
>    Barry Durand            "The opinions expressed in this
>    Systems Engineer II      email are not necessarily the
>    Gulf South Health Plans      opinions of my employer"
>    [log in to unmask]
>    ---------------------------------------------------------------


Barry:

I sold a C40 printer (basically the same as your C30) to a customer with
similar output volume and they had similar problems. The printer was a
lemon.  I worked with the customer to get HP to replace the C40 printer
with a D640.  It took over a year of frustration but we finally made it
happen.  The D640 has been better, but not ideal.  If you purchased the
C30 in the last year or so, you might ask your Channel Partner what they
can do for you.

As for alternatives, I would think seriously about using a farm of
networked LaserJet Si Printers with appropriate stackers.  They are much
better performers and you will have rendundancy in case one fails.

John Painter
Computer Solutions, Inc.
http://www.internetcsi.com