HP3000-L Archives

August 1998, Week 1

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Alan AMBERS <[log in to unmask]>
Reply To:
Alan AMBERS <[log in to unmask]>
Date:
Fri, 24 Jul 1998 10:25:00 -0400
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Hello hp3000-l (and comp.sys.hp.mpe) readers!

Here is a question about how everyone's orginization
is laid out.  We are considering making some changes and
I would like to know how similar size (or larger) companies
IT departments are set up.

Real small shops in BSEPA don't need to reply. <grin>

I work for a county government near Washington DC.  Our
government has a budget of over $200 million dollars.  About
half of that is given to the local school system.  Our department
has 43 full time employess with five hp3000s, two hp9000 servers
a number of hp9000 workstations (for openview, dhcp/dns, etc.)
five departmental Novell servers (that we maintain) and our first
NT application server.

Let me explain how our department is set up.  First, prior
to July 1, we were only responible for data traffic and data
systems.  As of July 1, we are now also responsible for
Voice / Video / Wireless (not including public safety wireless.)

I think that a brief history is important to understand how
we were set up and how we evolved....

Many years ago when we were only an HP3000 shop, we had four
groups:

1) A group of Analysts & Analyst/Programmers
2) A group of programmers
3) A group that did PC support/Training/Information Center(Help Desk)
4) A group that did Hardware support and HP3000 Operations.

We probably had about 300-400 connected workstations at that time.

Today, we are structured:

1) A group that does Applications Development with little to no
   Common off the shelf software (COTS) support.

2) A group that does a lot of COTS support with some applicaiton
   development.  Unix support comes from this group.

(Note: These two group came out of first two groups from the original
       list with the same managers.  There is some overlap and these
       two groups total around 19 people)

3) An Operations group that also provides HP3000 support.

4) A Network Services (NS) group that works with servers,
   Clients, PCs, LANs and Hardware support.

5) Wide Area Network group (ME!).  I was spun off a year ago to
   complete a multi year network rebuild where I work with a
   vendor connect to the buildings and the NS group comes behind
   and coverts the users from an async connection to a LAN.
   Any in house support for me comes from the NS group.

We know have direct support for almost 2000 workstations and provide
Internet Service for all the schools (no direct PC support there).

As I said, we now are also responsible for Voice, Video and Wireless.
There is one person that picked up who handles Voice and for now,
she will report to our Director.

So that is how we are set up now.  We all (at our office) know that
it is time to evolve again.  So I would like to hear how other companies
have their IT departments structures set up.

Much thanks in advance

/alan
Alan Ambers
Chief, Network Technologies
Frederick County Government,Interagency Information Technologies(IIT)

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