Gavin writes:
>
> Deloy wrotes:
...
> > 08. Please tell us how your support levels have changed over the past
> >     08A. [ ] Dropped Basic support
> >     08B. [ ] Dropped Response Center support
> >     08C. [ ] Dropped Personal support
>
> Um, where do I check if we *added* support?

Gee...I just answered the survey, and must admit to not even noticing
the omission!

[Not referring to the Interex survey...]
It's *amazingly* difficult to design a good survey.  I've rarely
filled out a survey without having at least one yes/no box where I'd
like to say "maybe", or a multiple-choice where I'd like a different
choice.  In too many cases [on other surveys], the questions aren't
phrased well and will result in incorrect answers ... yet I'm sure the
survey taker won't realize it, and will use the data incorrectly.

[Back to the Interex survey & Gavin's comment]

Of course, even if three similar check boxes were added, what should
I check to indicate that I now have support *SOLELY* because I just
purchased a new computer?  I.e., I didn't "add" it ... that's expensive,
ridiculously so.

Speaking of which, hey...Deloy...there's no references to the unethical
call for 18 months of back support demanded by HP if you want to go back
on support after being off (for longer than 18 months).

--
Stan Sieler                                          [log in to unmask]
                                     http://www.allegro.com/sieler.html