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July 2000, Week 5

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Nick Demos <[log in to unmask]>
Reply To:
Nick Demos <[log in to unmask]>
Date:
Mon, 31 Jul 2000 12:24:20 -0400
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"Coombs, Darryl" wrote:
>
> Hello all, I ran this question past the ITRC forums and got some good
> suggestions (thanks again Mike & Paul if you're here too) but,
> unfortunately, nothing that led me to a solution.  So, without further ado,
> here's my problem:
> HP 947LX, MPE/iX 6.0
>
> I've got a user who runs a database report but the report doesn't print and
> there are no errors. The batch job is being streamed but it doesn't even
> print a tail sheet. Other users in the same group.account can use the same
> program to print the same report just fine and the user having the trouble
> can print all her other reports no problem.
>
> Any suggestions on where I should start looking?
>
I would start looking at the printer assignment and the spool files.

Nick D.

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