<[log in to unmask]> writes:

> Short of quickly switching ISPs? Usually, RBOCs and long distance carriers

Well, as my other post indicated, we are getting ready to switch the
mailserver in house.

> offer some services. If it's YOUR email server that's blacklisted, then
you

And how can I tell this?  How do I know if it's thermolink.com or onecom.com
that's causing the problem?  Our mail server is an NT machine that
occasionally dials-up the ISP and downloads mail that the ISP is holding for
us.  That is, our mail server is a POP3 server whilst the ISP handles the
SMTP.

> can fix the problem and the blacklisters are generally very quick to
retest
> and 'delist' your server. If it's your ISP, then you pretty much have only
> your service level agreement and threats of action, if they guarantee any
> levels of service. Now, if your local office is just one office of a
larger
> organization, or your ISP is actually owned by anyone else, you can start
> escalating. How you handle this can come back to haunt you, if the day
comes
> that you ever need help or a favor from the ISP.

In general, onecom.com is okay.  Nothing fantastic, but they usually come
through after a while.

Jim Phillips                           Information Systems Manager
Email: [log in to unmask]     Therm-O-Link, Inc.
Phone: 330-527-2124                         P. O. Box 285
Fax:   330-527-2123                           10513 Freedom Street
Web:   http://www.tolwire.com          Garrettsville, OH  44231

* To join/leave the list, search archives, change list settings, *
* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *